For over 30 years, Tech Sale "AKA" Kiss Electronics Inc has been an industry leader in Certified Refurbished, as well as factory-new closeout merchandise. Over our many years in business, we have established firm relationships & contracts with almost every major brand name in the consumer electronics industry, allowing us to be sharp with our pricing, as well as innovative with new merchandise arriving daily into our many warehouses located throughout the United States. Having strategically placed warehouses throughout the U.S. enables us to get orders out quicker, and enables a much faster time period from the time your order was placed to the time your order is received. Most orders ship out of our warehouses within 24 hours (or less) from the time of purchase. We strive ourselves in our customer service, so please do not hesitate to shoot over an email, and one of our customer service representatives will get back to you, usually in less than a couple of hours. Our business hours are Monday-Friday 10:00AM-6:00PM (Eastern). During busier times most of our warehouses and customer service centers are open 24 hours, so don't be alarmed if you receive a response after hours :) Thanks in advance for your business! For inquiries email; or call us on 646-869-3017