Refurbished products cover everything from unused product returns, to “buyers’ remorse” products, unused products with damaged packaging, overstocks and more. The products are cleaned and tested via a 72 point rigorous and advanced testing procedure assuring 100% functionality – exceeding industry standards. Units are then sorted, processed, packaged and are ready to be shipped. By purchasing a Certified Refurbished device, not only are you saving a significant amount of money, but you are tremendously helping the environment. If you can accept their checkered past, refurbs have a lot of love to give.